Frequently Asked Questions
Everything you need to know about your XDress experience.
How do I determine the best size for me?
We provide a comprehensive size guide on every product page. Please refer to your specific measurements and compare them to our chart to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Can I track my package once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never store your full credit card information on our servers.